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Warranty | Within 12 Months of Purchase 

Something unexpected has happened to your jewellery and you find yourself needing to repair or refresh. You're in the right place! if your jewels are damaged within 12 months following your purchase we will repair or replace them for FREE! 

 Simply follow the 4-step process > 

Attach an image to your email outlining the repair


Receive Your Shipping Label 

We will provide a complimentary shipping label


Post & Relax 

Attach the prepaid label to envelop and post


Repaired in 7 Days

Our artisans will repair within 7 working days and ship


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