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Warranty | Within 12 Months of Purchase*
Something unexpected has happened to your jewellery and you find yourself needing to repair or refresh. You're in the right place! If your jewels are damaged within 12 months following your purchase we will repair or replace them for FREE!
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Simply follow the 4-step process >
Attach an image to your email outlining the repair
1
Receive Your Shipping Label
We will provide a complimentary shipping label
2
Post & Relax
Attach the prepaid label to envelop and post
3
Repaired in 7 Days
Our artisans will repair within 7 working days and ship
4
* If you purchased your sparkle from one of our corporate pop-ups, select jewels will qualify for our lifetime warranty. Please email our team to discuss further
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